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Patient Rights Patient Responsibility
Accessibility and Availability
To be provided with appropriate and professional healthcare regardless of your To follow the treatment plan advised by your care provider
caste, color, religion, gender, nationality, culture, language, socioeconomic status, sexual orientation or disability  To be provided care at the time of emergency  To access your clinical records  To be given treatment in a safe environment and receive emotional support which may include minimal separation from your family within the limits of medical care provided To provide contact details of at least one relative who can be approached in case of emergency
Pain Management
Assessment and reassessment of pain  Information about pain and pain relief measures  Quick response to report of pain  Dedicated pain relief specialists Ask the doctor of nurse what to expect regarding pain and pain management  Discuss pain relief options with the doctors and nurses  Work with the doctor and nurse to develop a pain management plan  Ask for pain relief when pain first begins  Help the doctor and nurse assess the pain  Tell the doctor or nurse if the pain is not relieved  Tell the doctor or nurse about any worries regarding taking pain medication
Information Exchange
To be entitled to information about your medical condition, treatment, possible results in a language that you understand (where possible) so as to make informed decisions  To know about plan of care  To avail information about the possible risks, side effects and alternative methods of treatment  To know the names of the healthcare professionals responsible for your treatment and care and to know any additional professional information regarding care provider  To take decision regarding what information is to be provided to the family  Patient can seek second opinion and hospital will facilitate the same To provide accurate and complete information about your present medical condition including any past illnesses, hospitalization, medications and other relevant details in order to receive appropriate and safe medical treatment  To provide correct demographic and general information  To give correct details regarding any past illnesses  To provide information about any known allergy  To give honest update on health status during course of treatment
Involvement in Decision Making
To knowledgeably make decisions regarding your medical care and receive information about any proposed treatment or procedure in order to give informed To understand that any discontinuation in treatment advised by your care provider or leaving against medical advice would be at your own risk
consent or to refuse care, treatment and services  To make informed decisions about your care after being advised of material risks, benefits and alternatives  To have your family or representative involved in care, treatment and service decisions  To appoint someone legally to make decisions on your behalf if unable to do so
Respect, Dignity and Consideration
To receive respect for religious beliefs and values without affecting treatment, other patients and in accordance with the hospital policy  To receive assessment and management when patient is dying  To have your wishes followed concerning organ donation  To have access to spiritual services  To be free from all forms of abuse or harassment To behave in a polite and respectful manner to other patients, hospital staff and doctors
Personal and Information Privacy & Confidentiality
To be provided with suitable privacy for undergoing examination, certain procedures and treatment and transportation  To be provided with suitable privacy whenever demanded by the patient/family  To keep confidentiality and privacy of your medical and non-medical information and all aspects of care rendered To understand that though the confidentiality of records will be maintained, authorized statutory bodies, insurance companies or your payer would be allowed to view your records
Treatment Cost
To be entitled to financial counseling and an estimate of your hospital bill at the time of your admission  To get information of day to day bills in accordance with the hospital policy  To get detailed bill at the time of discharge To provide TPA/Insurance details at the time of admission To know day to day billing and to make timely payments To make deposit as per hospital policy
Concerns and feedback
To register complaint and receive information on your complaint processing To provide your valuable feedback and suggestions
To be protected from abuse, neglect, assault, harassment, unnecessary use of To take care of your valuables and belongings
restraint, manhandling and other similar instances  To safeguard patient’s belongings in case of emergency patients and those patients unable to make decisions regarding their possessions Not to damage hospital property and to comply with hospital policies (e.g. no smoking, no tobacco chewing, no spitting, maintaining silence, etc.)
To give consent of refuse medical care or recommended treatment to the extent permitted by law  To be informed about any research activity and to refuse to be a part of the study To report whether you clearly understand the instructions given by your care provider  To ask for additional information or clarification if you do not understand any instructions

President's Message

Sh. Ashok Gupta

About 5000 years ago, Maharaja Agarsen present the unique ideals of socialism & co-operation in this world. Under the auspices of Maharaja Agarsen, we establish this hospital on 15th August 1991, through a charitable trust..

Director General Medical

Dr. A.P. Chaudhari
Director General Medical

Maharaja Agrasen Hospital, Punjabi Bagh, New Delhi is a 400 bedded centrally air-conditioned and fully computerized super-specialty Hospital offering advanced Medical facilities and equipped with latest state-of-the-art Medical Equipments..


Thank you so much for your help and efforts in making our day so special. It was more than we could ever dreamed of, we would also like to compliment your staff whose exceptional professionalism and friendliness will be long remembered. We had a destination in Delhi & when we researched all the planners..

Anil Joshi

Thank you so much for your help and efforts in making our day so special. It was more than we could ever dreamed of, we would also like to compliment your staff whose exceptional professionalism and friendliness will be long remembered. We had a destination in Delhi & when we researched all the planners..

Meera Nagpal
Interior Designer

Inaugural ceremony of “ Unit Of the UNESCO Chair in Bioethics held at Maharaja Agrasen Hospital & became the 1st “Non-Medical College in India to have the chair 18 November 2017

A CME in association with Indian Medical Association (IMA) Delhi, North Zone was organized on the role of Sacubitral + Valsartan combination in treatment of CHF patients. 17 November 2017

Maharaja Agrasen Hospital organized certificate for Nursing Professions in Hospital Infection Control 19 November 2017

List of Knee Replacement Implant and their price, available in Maharaja Agrasen Hospital,West Punjabi Bagh

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Maharaja Agrasen Nursing College - Admission Advertisement

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MAH invites applications for the paramedical diploma courses

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Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) Courses in Maharaja Agrasen Hospital, Punjabi Bagh in association with Vivo Healthcare Ltd on 3rd and 4th June, 2017.

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Hospital got JCI Accreditation Certificate dated 28 Jan 2017

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